At Fynora, we want you to be satisfied with your purchase. Please review our return and refund conditions below.
 

1. Eligibility for Returns

 
We accept returns within 7 days from the date you receive your order, subject to the following conditions:
•Items must be unused, unwashed, unaltered, and in their original packaging.
•All tags and labels must remain intact.
•Sale items, discounted items, accessories, and intimate wear (if applicable) are non-returnable.
 

2. Return Procedure

 
To request a return, please contact us at fynora61@gmail.com with:
•Your order number
•Item(s) you wish to return
•Reason for return
 
Our team will provide instructions for the return process.
 

3. Refunds

 
Refunds will be issued only after we receive and inspect the returned item(s).
If approved:
•Refunds will be processed to your original payment method.
•Refund processing time may take 7–14 business days, depending on your bank or payment provider.
 
Shipping fees, customs duties, and handling charges are non-refundable.
 

4. Exchanges

 
Exchanges are subject to stock availability.
If the requested replacement is unavailable, a refund or store credit may be provided instead.
 

5. Damaged or Wrong Items

 
If you received a defective or incorrect item, please contact us within 48 hours with clear photos.
We will arrange a replacement or refund at no additional cost.

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